Heng Seng Hardware

Grow With Heng Seng

Heng Seng has grown from one Klang store into a nine-outlet retail network. Explore current opportunities to join our team and contribute to the next stage of the business.

Heng Seng Hardware retail interior Heng Seng Hardware retail interior

Grow With Heng Seng

Join the team behind a hardware retail business that has continued to evolve since 1989.

Working at Heng Seng

We are building a young, passionate and determined team that values teamwork, continuous improvement and growing together with the business.

Team photo placeholder

Young. Passionate. Determined.

Teamwork

We value teamwork.

Continuous improvement

We value continuous improvement.

Grow together

We are growing together with the business.

Current Openings

3 current positions

HR Assistant

HQ

1. Recruitment and Staffing

  • Prepare and publish job advertisements.
  • Screen applications and arrange interviews.
  • Conduct interviews and reference checks.
  • Prepare offer letters and employment documents.
  • Coordinate new staff reporting dates and branch placements.
  • Maintain updated manpower records for all branches.

2. New Staff Onboarding

  • Prepare and complete the New Staff Joining Checklist.
  • Brief new staff on company rules, employee handbook, benefits and HR procedures.
  • Ensure employees sign all required documents, including:
    • Offer Letter
    • Employee Handbook
    • Anti-Bribery and Corruption Policy
    • Personal Data and other required declarations
  • Arrange staff uniforms, name tags, system access and other necessary items.
  • Monitor staff during the probation period and arrange confirmation evaluations.

3. Employee Relations and Disciplinary Matters

  • Handle staff complaints, enquiries and workplace issues professionally.
  • Conduct counselling and follow up on employee performance or attendance issues.
  • Prepare show-cause letters, warning letters, suspension letters and other disciplinary documents.
  • Assist in domestic inquiry proceedings when required.
  • Keep proper records of misconduct cases and disciplinary actions.
  • Ensure all cases are handled fairly, consistently and confidentially.

4. Resignation and Offboarding

  • Process employee resignations and check notice-period requirements.
  • Prepare acceptance of resignation and final settlement documents.
  • Conduct exit interviews where required.
  • Ensure the return of company property, uniforms, documents and system access.
  • Coordinate final salary, leave balance and other outstanding matters.

5. Statutory and Legal Compliance

  • Ensure HR practices comply with Malaysian employment laws and company policies.
  • Assist with EPF, SOCSO, EIS, PCB and other statutory matters.
  • Prepare documents for government departments, audits and inspections.
  • Monitor the expiry and renewal of employee permits or licences, where applicable.
  • Keep updated on changes to employment laws and HR requirements.

6. Training and Performance Management

  • Coordinate internal and external staff training.
  • Maintain employee training and attendance records.
  • Arrange probation, confirmation and annual performance evaluations.
  • Follow up with branch leaders on staff performance and improvement plans.
  • Assist Management in employee development and succession planning.

7. HR Policies and Internal Communication

  • Prepare and update HR policies, procedures, memos and staff announcements.
  • Communicate HR matters clearly to branch leaders and employees.
  • Ensure employees understand and follow company rules and procedures.
  • Support the implementation of new HR systems and policies across all branches.

8. Staff Welfare and Company Activities

  • Assist with staff benefits, insurance, medical claims and welfare matters.
  • Coordinate staff events, team-building activities, annual dinners and celebrations.
  • Support employee engagement and workplace improvement programmes.
  • Perform any other HR-related duties assigned by Management.
  • Diploma or Degree in Human Resource Management, Business Administration or a related field.
  • At least 2 years of working experience in Human Resources is preferred.
  • Familiar with Malaysian employment laws, EPF, SOCSO, EIS and payroll procedures.
  • Good communication skills in English and Bahasa Malaysia. Mandarin will be an added advantage.
  • Able to use Microsoft Word, Excel and HR or payroll systems.
  • Well-organised, responsible and able to meet deadlines.
  • Able to handle confidential information protessionally.
  • Able to communicate and coordinate effectively with employees from different branches.
  • Willing to travel to company branches when required.
  • Accuracy and timeliness of payroll and attendance records.
  • Recruitment vacancies filled within the required timeline.
  • Completion of new staff documentation and onboarding.
  • Accuracy and completeness of employee records.
  • Timely handling of staff enquiries and disciplinary matters.
  • Compliance with company policies and employment requirements.
  • Employee turnover and probation confirmation follow-up.
  • Timely submission of HR reports to Management.
  • Fresh graduates are welcome

Account Assistant (Accounts Payable)

HQ
  • Process supplier invoices and ensure timely, accurate data entry.
  • Match Purchase Orders (PO), Goods Received Notes (GRN), and supplier invoices.
  • Prepare payment vouchers and supplier payment schedules.
  • Perform supplier statement reconciliations and resolve discrepancies.
  • Liaise with suppliers and internal departments regarding invoice and payment matters.
  • Maintain accurate Accounts Payable records and filing.
  • Assist in monthly AP closing and account reconciliations.
  • Ensure all supporting documents are complete and comply with company policies.
  • Perform ad-hoc accounting and administrative duties assigned by manager.
  • Min SPM or Equivalents.
  • Fresh graduates are encouraged to apply.
  • Detail-oriented, responsible, and able to maintain confidentiality.
  • Able to work independently and meet deadlines.
  • Positive attitude, willing to learn, and a good team player.

Customer Service Officer

HENG SENG HARDWARE SDN. BHD.
HQ Full time
  • Attend to customer enquiries via walk-in, phone calls, WhatsApp, and email.
  • Provide product information, quotations, and order assistance.
  • Process customer orders accurately and efficiently.
  • Follow up on deliveries, order status, and customer requests.
  • Handle customer complaints and provide effective solutions.
  • Build and maintain good relationships with customers.
  • Coordinate with sales, warehouse, and logistics teams to ensure smooth operations.
  • Maintain accurate customer records and documentation.
  • Assist in promoting company products and services.
  • Perform other duties assigned by the Management.
  • SPM, Diploma or equivalent qualification.
  • Fresh graduates are encouraged to apply.
  • Good negotiation and communication skills.
  • Able to work independently and in a team environment.
  • Responsible, organized, and detail-oriented.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Ability to multitask and work under pressure.
  • Positive attitude and willingness to learn.
No current openings are listed right now.
Hardware and tools

Questions about joining us?

Have a question about opportunities at Heng Seng? Get in touch with our team.

Ready to Apply?

View current openings below and submit your application using the recruitment contact or application form provided.